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GLPI

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EF-TECH
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EF-TECH
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GLPI
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GLPI (Gestionnaire Libre de Parc Informatique) is an open-source IT asset management and ITIL service desk software. As an open-source solution, it offers features for hardware and software inventory, ticket creation and tracking, license tracking, and software auditing. The project is maintained by the community on GitHub and distributed under the GPL-3.0 license. EF-TECH specializes in containerized deployment and managed hosting of GLPI, bringing the versatility of open-source software to robust and secure production environments.

ITIL Service Desk
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GLPI implements ITIL processes for service desk, allowing you to centralize and organize all IT support:

  • Incident and problem management
  • Change management
  • Service Level Agreements (SLA) and escalation
  • Knowledge base
  • Service catalog
  • Service request forms

Asset Management and Inventory
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GLPI’s asset management keeps your IT inventory always updated and traceable:

  • Automatic hardware inventory via agents
  • Network discovery
  • Equipment tracking by location, user, and status
  • Asset lifecycle management
  • Integration with inventory tools (OCS Inventory, FusionInventory)

License Tracking and Software Audit
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GLPI helps maintain license and software contract compliance:

  • Software license control and compliance
  • Installed software auditing
  • License expiration alerts
  • Contract and warranty management
  • Compliance reports

Containerized Deployment by EF-TECH
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EF-TECH delivers GLPI production-ready with Docker images and Helm charts maintained by our team:

  • Official Docker images: eftechcombr/glpi on Docker Hub
  • GLPI 11.0.7 with PHP 8.4 and Nginx
  • Deployment via Docker Compose for local and test environments
  • Deployment via Kubernetes with Helm chart
  • Helm chart repository: helm repo add eftechcombr https://eftechcombr.github.io/glpi/
  • Simple installation: helm install my-glpi eftechcombr/glpi
  • Architecture with PHP-FPM, Nginx, MariaDB, and Redis
  • Support for Ingress, Persistent Volumes, and auto-scaling on Kubernetes
  • Repository: https://github.com/eftechcombr/glpi

Managed Hosting and Support
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For those who prefer to focus on their business, EF-TECH offers complete managed GLPI hosting:

  • Managed hosting with 24/7 monitoring
  • Support portal available at https://glpi.eftech.com.br
  • Automated backup and disaster recovery
  • Managed updates and patching
  • Dedicated technical support
  • Custom workflow and category configuration

Interested in GLPI for your company? Contact us for a personalized consultation.